Shipping Methods

What method of shipping do you use?
All United States orders placed through our website are shipped via UPS from our warehouse in Los Angeles within 48 business hours. When we ship your order your email address will receive an UPS notification to track your package.  All International orders placed through our website are shipped via US Postal Service Priority Mail from our warehouse in Los Angeles within 48 business hours. In most cases, when we ship your order your email address will receive an US Postal notification to track your package.

Do you ship with a delivery/signature confirmation?
All orders valued at $100 USD or more will require a signature for delivery.

Do you offer next day delivery service?
Yes, any orders within the United States (International orders excluded) may be shipped overnight via UPS. Orders placed before 12:00 p.m. PST time will ship that day.  Any orders placed after that, will ship the following business day. No Saturday or Sunday delivery.

When will my order arrive?
You can expect to receive your order within 4-5 business days within the United States and 8-10 business days for international.

What if my package is not delivered due to incorrect address?
Orders that are returned to us due to an incomplete or incorrect address provided will not be returned to the customer and will only be resent at the customer's expense. Additionally, orders that are abandoned by the customer, for whatever reason, will not be returned to the customer and will only be resent at the customer's expense. Please make sure billing and shipping information is accurate before checking out.

I never received my order?
If you placed an order and have not received it after the approximate delivery time (see above), just sit back and wait another day or two. If you had your order shipped to your office, place of employment or live in an apartment building ask around i.e. neighbors, office manager, etc. Many times packages are misplaced, forgotten or someone has simply taken it (it is a federal offense).  If you still can't find your package or it's been more than a week since it shipped (two weeks for international orders) e-mail us at mail@pistolpete.com as it may have been returned to us marked “undeliverable” or lost in the mail. We will make every effort to take care of the problem.

What happens if you are out of stock in a certain item, color, size, etc.
If you order an item that is out of stock we make every effort in contacting customers via e-mail asking if they wish to substitute for another color, item or simply keep as a backorder until the item becomes available.

How are the items packaged?
All merchandise is discreetly packaged